Customer Support Integration
We connect your helpdesk and live chat tools directly to order, inventory, and customer data — so agents see the full picture without switching systems.
Ecommerce technology integration consulting
Your ecommerce tools, working as one system
We integrate the customer support, loyalty, payment, and shipping platforms your team already runs on — so they talk to each other instead of living in separate tabs.
Services
Four integrations. One connected store.
Loyalty & Rewards Programs
We design and implement points, tiers, and retention mechanics that plug into your existing checkout and CRM instead of bolting on a separate app.
Payment Solutions
We evaluate, integrate, and reconcile payment gateways and processors so checkout stays fast, accurate, and compliant as you add new markets.
Shipping & Fulfillment Integration
We wire your store into carrier and fulfillment platforms for accurate live rates, tracking updates, and label generation at checkout.
Works with the tools you already run — including open-source platforms, so you're not locked into per-seat licensing.
- Chatwoot Open source
- Pimcore Open source
- WooCommerce Open source
- ShipStation
- Stripe
- Amazon AWS
Built on your existing stack
No rip-and-replace. Just the wiring your systems were missing.
Every integration is built and tested against your live store — not a sandbox that won't match reality on launch day.
How we work
A straightforward path from audit to a working stack
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01
Audit
We map your current tools and data flows, and find exactly where they stop talking to each other.
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02
Plan
We design an integration architecture and sequence the work by what will move the needle first.
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03
Integrate
We build and test each connection the same way it'll run in production, so nothing breaks on launch day.
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04
Support
We monitor the integrations after launch and tune them as your platforms and volume change.
About
We're integrators, not another platform to manage
Momentum Commerce used to build commerce software. We've moved on from that — today we connect the tools retailers have already chosen instead of selling them another one. Instead of asking you to migrate to a new platform, we go in and connect the ones you're already running: support desks, loyalty systems, payment processors, and shipping carriers, working as a single stack instead of a pile of disconnected logins.
No account managers, no handoffs. Whoever scopes your integration is the same person who builds and supports it.
FAQ
How an engagement actually works
Do we need to switch platforms to work with you?
No. We integrate the tools you're already running — support desk, storefront, payments, shipping — instead of asking you to migrate to something new.
How long does a typical integration take?
It depends on how many systems need to talk to each other, but most engagements move from audit to a working integration in a few weeks, not months.
What does an engagement look like?
We start with an audit of your current tools and data flows, plan the integration architecture, build and test it against your live store, then stay on to support it as your stack changes.
Do you require a long-term retainer?
No. Engagements are scoped to the integration work itself. Ongoing support is available if you want it, not required to get started.
Contact
Let's untangle your commerce stack
Tell us what you're running today and where it's breaking down. We'll take it from there.
hello@momentumcommerce.co
Ontario, Canada